HelloSays is committed to respecting user privacy. This policy explains how individuals may request access to, correction of, or deletion of personal information maintained by our platform. This applies to personal information as defined under applicable law and does not apply to publicly available or aggregated data.
Subject to identity verification, you may submit requests regarding your personal information. All requests are evaluated in accordance with applicable legal requirements, such as CCPA/GDPR where relevant.
To prevent unauthorized disclosures, we must verify your identity. This protects your privacy and ensures data is only released to the rightful owner. We may deny requests if identity cannot be confirmed.
Upon verification, we will provide details on the categories and specific pieces of data we process. If you find inaccuracies, we will use commercially reasonable efforts to correct them.
You may request deletion of your information. However, this right is not absolute. We may retain data necessary for legal compliance, fraud detection, or to maintain the integrity of public records.
Reviews and ratings are part of our public platform. Deleting personal data does not automatically remove reviews if they can be maintained in anonymized form consistent with free speech protections.
We respond to verified requests within legally required timeframes (typically 45 days). We do not discriminate against users who exercise their privacy rights.