At HelloSays, we aim to provide a reliable and transparent platform. This page explains how to contact us, what requests we can assist with, and the limitations of our role as an online platform. Please review this information before reaching out to our support team.
You may contact us regarding account access, technical difficulties, advertising, or policy questions. We strive to respond to all legitimate inquiries within a reasonable timeframe, though complexity may affect response speed.
If you believe user-generated content violates our policies (defamation, harassment, fraud, or infringement), you may submit a report. Please include a direct link and supporting documentation for our review.
HelloSays is not a mediator. If you have a complaint regarding a business’s service, billing, or products, you must contact them directly. We do not resolve contract disputes or process refunds for third-party services.
We respond to valid legal notices regarding copyright or trademark infringement. Law enforcement or regulatory agencies must provide proper legal documentation for all information requests.
For requests related to data access, correction, deletion, or opting out of targeted advertising, please refer to our Privacy Policy. Identity verification is required for all data-related requests.
We do not guarantee content accuracy or endorse businesses. Abuse of our support channels—including threats, harassment, or extortion—may result in restricted access or account termination.